This incident has been resolved. All external forwarding email is now being delivered. We are working to redeliver emails that failed.
Please resend your email if you received an NDR with the message: "Your email couldn't be forwarded from @trinitylogistics.com to another email address."
Thank you, Tech Services
Posted Oct 28, 2026 - 11:21 EDT
Investigating
Team,
We are aware of an issue with emails being forwarded externally into our ticketing platforms Freshservice/Freshdesk. We are investigating this issue and will update you when more information becomes available.
Thank you, Technology Services
Posted Oct 28, 2026 - 10:53 EDT
This incident affected: IT Operations (Email Services).